Privacy Policy
A legal disclaimer
At Bloom Concept, protecting your privacy is one of our top priorities. This policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Data We Collect
We collect personal information necessary to provide you with the best possible service. This may include:
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Personal Information: Name, email address, postal address, phone number, payment information, and order history.
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Website Usage Data: Information about your interactions with our website, including IP address, browser type, and device information, collected via cookies and other tracking technologies.
2. How We Use Your Data
Your personal information is used solely to enhance your shopping experience and provide tailored services, including:
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Processing orders and managing your account.
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Communicating relevant offers and marketing opportunities related to Bloom Concept.
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Improving our website, products, and customer service.
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Providing customer support and responding to inquiries.
We may share your data with trusted third-party providers (such as payment processors or email marketing platforms) only when necessary for these purposes. We will never sell your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to provide essential functionality and enhance your browsing experience. Cookies help us understand your preferences, enabling us to offer personalized services. For more details on how we use cookies and your choices, please refer to our Cookie Policy.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal information based on the following legal grounds:
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Consent: When you subscribe to our marketing communications.
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Performance of a contract: To process your orders and provide our services.
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Legitimate Interest: To improve our products and services and provide tailored content.
5. Your Rights (GDPR and CCPA Compliance)
Your personal information is used solely to enhance your shopping experience and provide tailored services, including:
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Processing orders and managing your account.
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Communicating relevant offers and marketing opportunities related to Bloom Concept.
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Improving our website, products, and customer service.
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Providing customer support and responding to inquiries.
We may share your data with trusted third-party providers (such as payment processors or email marketing platforms) only when necessary for these purposes. We will never sell your personal information to third parties.
6. How to Unsubscribe
You can unsubscribe from Bloom Concept marketing communications at any time by:
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Adjusting your preferences in your account settings.
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Emailing us at vera@bloom-concept.com with your name, email address, and a brief description of your request.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, we securely delete or anonymize your data.
8. Security of Your Information
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information. Rest assured, we do not store any payment information in our database.
8. Security of Your Information
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information. Rest assured, we do not store any payment information in our database.
9. Payment Processing
All credit card payments are subject to validation checks by our payment processor. We reserve the right to delay any order if fraud is suspected. For your security, Bloom Concept does not store any payment information.
10. Third-Party Providers
We may share your personal data with third-party service providers that assist in delivering our services, such as payment processors, shipping companies, and marketing platforms. These parties are contractually obligated to protect your data and use it only for the purposes we specify.
11. Changes to This Privacy Policy
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or best practices. We encourage you to review this page regularly to stay informed about how we protect your privacy.
12. Contact Information
If you have any questions or concerns regarding your privacy, or if you wish to exercise your rights, please contact us:
Bloom Concept
Email: vera@bloom-concept.com